Parveen Jindal classes Pvt. Ltd. Refund and Returns Policy

Thank you for shopping with Parveen Jindal Classes Pvt. Ltd. We are committed to providing you with the best possible shopping experience. If you are not entirely satisfied with your purchase, we are here to help.

1. Refund Policy:

1.1. Eligibility for Refund:

• We offer refunds on products that meet the conditions outlined in this policy.
• To be eligible for a refund, you must have a valid reason, such as a defective or damaged product, an incorrect item received, or any other legitimate concern.

1.2. Timeframe for Refunds:

• Refund requests must be made within [X] days from the date of delivery.
• After [X] days, we may not be able to offer you a refund.

1.3. Refund Process:

• To initiate a refund, please contact our Customer Support Team at [customer-support-email] or [customer-support-phone-number] with your order number and a detailed explanation of the issue.
• We will review your request and provide you with instructions on how to return the product if necessary.
• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be applied to your original method of payment within [X] days.

1.4. Non-Refundable Items:

• Certain items may not be eligible for refunds, such as gift cards, downloadable software, and perishable goods.

2. Returns Policy:

2.1. Eligibility for Returns:

• We accept returns for products that meet the conditions outlined in this policy.
• To be eligible for a return, your item must be in the same condition as when you received it, unused, and in its original packaging.

2.2. Timeframe for Returns:

• Return requests must be made within [X] days from the date of delivery.
• After [X] days, we may not be able to accept your return.

2.3. Return Process:

• To initiate a return, please contact our Customer Support Team at [customer-support-email] or [customer-support-phone-number] with your order number and a detailed explanation of the reason for the return.
• We will review your request and provide you with instructions on how to return the product.
• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return.
• If approved, we will process your return, and you may be eligible for a replacement, exchange, or store credit.

2.4. Return Shipping:

• You are responsible for the cost of shipping the returned item unless the return is due to an error on our part (e.g., wrong item shipped or defective product).

3. Contact Us:

If you have any questions or concerns regarding our Refund and Returns Policy, please contact our Customer Support Team 

Click Here 

4. Changes to the Policy:

Parveen Jindal Classes Pvt. Ltd. reserves the right to modify or update this Refund and Returns Policy at any time. Any changes made will be effective immediately upon posting the updated policy on our website.

Please review this policy periodically to stay informed about our procedures regarding refunds and returns.

By making a purchase with Parveen Jindal Classes Pvt. Ltd, you acknowledge and agree to the terms and conditions outlined in this Refund and Returns Policy.